OUR BUSINESS ADDRESS

VISIT OUR OFFICE IN DR

C/ Los Robles #4 | La Julia
Santo Domingo | DN 10109 | Dominican Republic

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes. All our product photos are real and correspond exactly to the item you will receive.

Please note that colors may vary slightly depending on your device's screen settings.

Where can I view my sales receipt?

You can view and download your sales receipt by going to My Account → Orders.

Select the order you wish to view, and you'll find the receipt available for viewing or download.

How can I return an item?

To return an item, follow these steps:

Go to Contact Us and enter your order details and the reason for the return in the form.

After a few days, you will receive a notification at the email address you provided with the return instructions.

Will you restock items indicated as “out of stock?”

Some products are restocked regularly, while others may only be available for a limited time.

If an item is listed as out of stock, we recommend using the "Notify me when available" option (if enabled) or contacting our support team to confirm when it will be back in stock.

Where can I ship my order?

We ship nationwide (or specify your area).

You can receive your order at:

Your home address
Your office or workplace
Store pickup

The availability of each method depends on the address you select at checkout.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS